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Open Records Request Click here to submit an Open Records Request.
Renew My Business License Are you a current business owner and need to renew your license? Find all of the business license applications here.
View My Albany Utilities Bill Click here to access the May AU Portal to view your Albany Utilities Bill.
Search and Pay Taxes To find and pay taxes, please visit the Dougherty County website.
Apply for a Job The City of Albany is hiring. If you are interested in starting your future career with us, apply here.
Pay My Albany Utilities Bill Click here to access the May AU Portal to pay your Albany Utilities Bill.
Request 311 Service Do you need to report a code violation or a pothole? Do you need to request a service? Click here for all of your 311 needs.
Apply for a Business License Are you looking to start a business? Are you a current business owner and need to renew your license? Find all of the business license applications here.
Make an Appointment with Albany Utilities Click here to schedule an in-office appointment with Albany Utilities.
Energy Conservation Loan Program
Download the 311 App
Ordinances & Regulations Ordinances & Regulations for Planning & Development
Submit an Open Records Request The City Attorney is the designated Open Records officer for the City of Albany. For requests, tap or click Learn More.
Weatherization Program
Government 101
Vendor Registration
Report an Outage To report a utility outage, please click here.
Apply for Utility Services

Latest News

Press Release - Albany Utilities Notifications - 9/25/26

Published on September 25, 2026

Albany Utilities will be issuing “Continuous Flow” water usage notifications on September 28, 2026. This water usage alert is designed to help identify situations where water on the customer’s side of their water service is running continuously for a 24-hour period.

Press Release - W. Broad Avenue Lane Closure - 9/25/26

Published on September 25, 2026

On Monday, September 28, 2026, beginning at 8 a.m., the Army Corps of Engineers will close the outside lane of westbound traffic on W. Broad Avenue between Washington Street and Jackson Street.

Temporary Lane Closure of N. Westover Blvd.

Published on September 24, 2026

The outside southbound lane on N. Westover Blvd., is temporarily closed due to power pole replacements. The lane closure begins at Old Dawson Rd. and extends southward.

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