Albany Transit  paratransit program provides approximately 1,500 scheduled passenger trips per month, using a variety of vehicles specially equipped to transport individuals who are unable to use the fixed route bus service due to a disability related impairment. ADA paratransit is a shared ride, origin to destination, curb-to-curb transportation service. The program provides complementary service for eligible individuals who are unable to use regular bus. ADA Paratransit Service is only required to be provided up to ¾ of a mile from the farthest point of each fixed route; however, Albany Transit extends the service area to encompass the jurisdictional limits of Albany, Georgia. Curb-to-curb is Transit’s basic ADA paratransit service mode; however, provisions are established to ensure that each passenger gets from his or her point of origin to his or her destination point.  To meet this origin to destination requirement, service may need to be provided to some individuals, at some locations, beyond the curb-to-curb service.   Due to the nature of this service and the ADA requirements, it is very important that each customer carefully follow the guidelines. Your cooperation and flexibility will allow ADA paratransit to serve you better and help make it possible for us to serve other eligible riders. This brochure is designed to "Help You Ride" ADA paratransit. In it you will find a wealth of information regarding policies and procedures that are pertinent to making your trip as convenient and hassle-free as possible. For information on eligibility, contact us at 229.446.2700. 

 ADA Para Transit Application

ADA How to Ride Guide