City of Albany
Home MenuApply for Utility Services
Please come to our Administrative Office located at 401 Pine Ave to apply for services.
New Customers
To apply for new service, applicants must be at least 18 years of age and provide the following documents:
Residential Customers
- A driver's license or state ID
- Social Security Card
- Lease / Purchase Agreement
- $200.00 maximum deposit amount
Commercial Customers
- A driver's license or state ID
- Lease / Purchase Agreement
- Occupational Tax Certificate
- A deposit is required
There is NO same day service for new accounts.
For information regarding the Occupational Tax Certificate, please click here.
Transfer Services
Existing customers can call Customer Service at (229) 883-8330 , to transfer service. Your account must be current. There is NO same day service for transfer services.
Inspections
Inspections are required for structures and new construction, if electrical services have been disconnected for six (6) months or more. Service connection will take more time, if an inspection is needed.
Note
Prior to turning on water service, please ensure all faucets, to include ice makers are turned off. Water services will NOT be turned on, if water is flowing through the meter.
Gas customers must contact a licensed heating and cooling company to have gas turned on and gas pilot lit.
For additional information, please call Customer Service at (229) 883-8330.
Temporary Hydrant Meter Permit Form
Contact Customer Service at 229-883-8330 to request a hydrant meter. The hydrant meter permit must be completed, submitted, and paid for before receiving the meter. The charge is $50.00.
To Apply for a Temporary Hydrant Meter Permit, click here.