City of Albany
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Rental Assistance
RENTAL PAYMENTS
Effective Tuesday, December 1, 2020, DCED will NO LONGER accept rental payments at the Albany Utilities Drop Box.
Tenants must pay their rent using the following options:
- Online – Tenants can access the Tenant Portal to make online payments to include ACH (electronic check) payments.
- Retail Locations – Tenants can pay in cash at nearly 25,000 retail locations that participate in CheckFreePay.
- DCED Drop Box (located at 230 South Jackson Street, 1st Floor Lobby Area). Tenants must make payments by check or money order only (NO CASH) using the RED envelopes located near the drop box. The address must be written on the front of the envelope and placed in the drop box Monday – Friday from 8:00 AM – 5:00 PM.
For more information or questions, feel free to contact Melinda Clemons at 229.302.1242.
Program Overview
The City of Albany, Department of Community & Economic Development (DCED) administers a Rental Program which provides safe, quality, and sanitary housing to qualified households. The City has over 185 units within its rental inventory to include single-family housing units, duplexes, and four apartment complexes - Broadway Court, Villas at Broadway, Windsor Arms, and Jefferson Place.
Application Process/Priority
Prospective tenants should contact the Property Management Specialist, Melinda Clemons at
229-302-1242 or MClemons@albanyga.gov There is a non-refundable $50.00 application processing fee. Priority will be given to those persons who meet the following criteria:
- Employed, Income-eligible
- Elderly (62 Years or Older - Per HUD Federal Definition)
- Homeless (Per HUD Federal Definition)
- Disabled Persons With the Capacity to Live Independently
- Persons Certified as Eligible for Section 8 Rental Assistance
Current Tenants
DCED is now utilizing an online property management system called Propertyware to effectively manage all rental related payments and service requests for rental housing and MBEC suites. Beginning November 1, 2013, current tenants may view information regarding their rental account, make service requests, and communicate with rental staff by accessing their account through the Tenant Portal Access link below. Current tenants that have not submitted an email address to the Property Manager must do so prior to accessing their account. You must create your account with the email address that you have submitted to DCED.
Should you have any questions, comments or complaints regarding the City’s Rental Program, please contact Melinda Clemons, Rental Property Manager at 229-302-1242 or MClemons@albanyga.gov